{"id":30216,"date":"2024-03-08T08:24:07","date_gmt":"2024-03-08T07:24:07","guid":{"rendered":"http:\/\/t1.d523.dinaserver.com\/?page_id=30216"},"modified":"2026-09-24T13:14:23","modified_gmt":"2026-09-24T11:14:23","slug":"politica-de-canvis-i-devolucions","status":"publish","type":"page","link":"https:\/\/www.pakot.com\/ca\/politica-de-canvis-i-devolucions\/","title":{"rendered":"Pol\u00edtica de Canvis i Devolucions"},"content":{"rendered":"\t\t
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A PAKOT, ens esforcem per garantir la satisfacci\u00f3 total dels nostres clients amb cada compra que facin. Tot i aix\u00f2, entenem que de vegades poden sorgir situacions que requereixin canvis o devolucions. Per tant, hem desenvolupat la seg\u00fcent pol\u00edtica per brindar tranquil\u00b7litat i confian\u00e7a en les seves transaccions amb nosaltres:<\/p>\n

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Canvis:<\/u><\/strong><\/p>\n

<\/p>\n

1.1. Productes acceptats per a canvis<\/strong>: Acceptem canvis en productes que es trobin en perfecte estat, sense fer servir i en el seu embalatge original dins dels 30 dies posteriors a la data de compra.<\/p>\n


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1.2. Proc\u00e9s de canvi<\/strong>: Per sol\u00b7licitar un canvi, poseu-vos en contacte amb el nostre equip d’atenci\u00f3 al client a trav\u00e9s de la p\u00e0gina de contacte o enviant un correu a pakot@pakot.com. Un cop aprovada la sol\u00b7licitud de canvi, us proporcionarem instruccions sobre com procedir.<\/p>\n


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1.3. Costos d’enviament<\/strong>: Els costos d’enviament per tornar el producte original i rebre el nou producte aniran a compte del client, llevat que el canvi sigui degut a un error nostre o un producte defectu\u00f3s.<\/p>\n


<\/p>\n

<\/p>\n

Devolucions:<\/u><\/strong><\/p>\n

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2.1. Productes acceptats per a devolucions<\/strong>: Acceptem devolucions de productes que estiguin en perfectes condicions, sense fer servir i en el seu embalatge original dins dels 30 dies posteriors a la data de compra.<\/p>\n


<\/p>\n

<\/p>\n

2.2. Proc\u00e9s de devoluci\u00f3<\/strong>: Per sol\u00b7licitar una devoluci\u00f3, poseu-vos en contacte amb el nostre equip d’atenci\u00f3 al client a trav\u00e9s de la p\u00e0gina de contacte o enviant un correu a pakot@pakot.com<\/a>. Per agilitzar el proc\u00e9s, recomanem enviar una foto amb el defecte del producte i una breu explicaci\u00f3 del motiu de la devoluci\u00f3. Un cop aprovada la sol\u00b7licitud de devoluci\u00f3, us proporcionarem instruccions sobre com procedir.<\/p>\n

Una vegada aprovada la sol\u00b7licitud de devoluci\u00f3, li proporcionarem instruccions sobre com procedir:<\/p>\n

        2.2.1. Opci\u00f3 1: Enviament de la mercaderia amb els seus mitjans<\/b>
                 Pot enviar-nos la mercaderia a les nostres instal\u00b7lacions utilitzant el seu transport. Una vegada rebuda i comprovat que es troba en correcte estat,                                   procedirem al reembossament de l’import corresponent utilitzant el mateix mitj\u00e0 de pagament amb el qual va realitzar la comanda.<\/p>\n

       2.2.2. Opci\u00f3 2: Recollida pel nostre transport<\/b>
                 Si el prefereix, podem organitzar la recollida mitjan\u00e7ant la nostra ag\u00e8ncia de transport. En aquest cas, el cost del transport, que ascendeix a 4,50\u20ac + IVA,                       es descomptar\u00e0 de l’import total a reembossar.<\/p>\n


<\/p>\n

<\/p>\n

2.3. Reemborsaments<\/strong>: Els reemborsaments es processaran dins dels 2 dies h\u00e0bils posteriors a la recepci\u00f3 i verificaci\u00f3 dels productes tornats. El reemborsament es far\u00e0 utilitzant el mateix m\u00e8tode de pagament utilitzat en la compra original, llevat que s’acordi el contrari.<\/p>\n


<\/p>\n

<\/p>\n

Excepcions:<\/u><\/strong><\/p>\n

<\/p>\n

3.1. Productes no acceptats per a canvis o devolucions<\/strong>: Alguns productes, com ara articles personalitzats o productes manipulats, poden NO ser elegibles per a canvis o devolucions, llevat que estiguin defectuosos o danyats.<\/p>\n


<\/p>\n

<\/p>\n

3.2. Productes defectuosos o danyats<\/strong>: Si rebeu un producte defectu\u00f3s o danyat, si us plau poseu-vos en contacte amb nosaltres immediatament perqu\u00e8 puguem fer la reposici\u00f3 de la seva comanda i recollir el producte en mal estat.<\/p>\n

<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

A PAKOT, ens esforcem per garantir la satisfacci\u00f3 total dels nostres clients amb cada compra que facin. Tot i aix\u00f2,<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-30216","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPol\u00edtica de Canvis i Devolucions<\/title>\n<meta name=\"description\" content=\"A Pakot, compra amb tranquil\u00b7litat. gr\u00e0cies a les nostres pol\u00edtiques de canvis i devolucions.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Canvis i Devolucions\" \/>\n<meta property=\"og:description\" content=\"A Pakot, compra amb tranquil\u00b7litat. gr\u00e0cies a les nostres pol\u00edtiques de canvis i devolucions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pakot.com\/ca\/politica-de-canvis-i-devolucions\/\" \/>\n<meta property=\"og:site_name\" content=\"Pakot S.A.\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Pakotsa\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-24T11:14:23+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Temps estimat de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minuts\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.pakot.com\\\/ca\\\/politica-de-canvis-i-devolucions\\\/\",\"url\":\"https:\\\/\\\/www.pakot.com\\\/ca\\\/politica-de-canvis-i-devolucions\\\/\",\"name\":\"Pol\u00edtica de Canvis i Devolucions\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.pakot.com\\\/#website\"},\"datePublished\":\"2024-03-08T07:24:07+00:00\",\"dateModified\":\"2026-09-24T11:14:23+00:00\",\"description\":\"A Pakot, compra amb tranquil\u00b7litat. gr\u00e0cies a les nostres pol\u00edtiques de canvis i devolucions.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.pakot.com\\\/ca\\\/politica-de-canvis-i-devolucions\\\/#breadcrumb\"},\"inLanguage\":\"ca\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.pakot.com\\\/ca\\\/politica-de-canvis-i-devolucions\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.pakot.com\\\/ca\\\/politica-de-canvis-i-devolucions\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.pakot.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pol\u00edtica de Canvis i Devolucions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.pakot.com\\\/#website\",\"url\":\"https:\\\/\\\/www.pakot.com\\\/\",\"name\":\"Pakot S.A.\",\"description\":\"Bobinas de Papel de Regalo, Papel Kraft, Papel Seda y Transparente\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.pakot.com\\\/#organization\"},\"alternateName\":\"Pakot\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.pakot.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ca\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.pakot.com\\\/#organization\",\"name\":\"PAKOT S.A\",\"alternateName\":\"Pakot\",\"url\":\"https:\\\/\\\/www.pakot.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ca\",\"@id\":\"https:\\\/\\\/www.pakot.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.pakot.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/favicon-web-pakot-500px.png\",\"contentUrl\":\"https:\\\/\\\/www.pakot.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/favicon-web-pakot-500px.png\",\"width\":500,\"height\":500,\"caption\":\"PAKOT S.A\"},\"image\":{\"@id\":\"https:\\\/\\\/www.pakot.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Pakotsa\\\/\",\"https:\\\/\\\/www.instagram.com\\\/pakot_sa\\\/\"],\"description\":\"En PAKOT somos fabricantes de papel de regalo, papel kraft, papel seda y papel celof\u00e1n (polipropileno). 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